New Railway Modellers Shop

[S_Jay]

Hi all,

I just wanted to point out what great service I got from the Shop that pays for all this. (I think)

Yesterday morning I ordered a DVD and video game from Amazon, first class.
A little while later I ordered the last bits of my Thomas layout.

This morning around 10am, a brown paper box arrived with my Hornby parts! I'm still waiting on Amazon to deliver.

Great service, great price I shall be using them again.

[CPR 2860]

I wanted to order some freight stock from New Modellers Shop, but, for some reason they do not ship to North America!!

Andy,
Burlington, Ont.

[PTmodeller]

Can you blame them?

[Essex2Visuvesi]

I wanted to order some freight stock from New Modellers Shop, but, for some reason they do not ship to North America!!

Andy,
Burlington, Ont.

Im sure if you drop them an email they may be able to help

I shall be using them on my return from hols for some scenic bits and lighting. Sadly there is not much N Gauge gear on there

[CPR 2860]

States in T&C, no shipments to Canada/USA.

Andy.
Burlington, Ont.

[S_Jay]

Might be a commercial thing. Not allowed to sell Hornby kit to the US/Canada.

Still works great for us in the UK

[beamends]

States in T&C, no shipments to Canada/USA.

Andy.
Burlington, Ont.

Insurance probably - our policy specifically excludes sales to the US, on pain of cover being terminated.

Cheers
Richard

[CPR 2860]

OK, if it is insurance, why do other model shops have no restrictions shipping to North America?

Andy,
Burlington, Ont.

[beamends]

OK, if it is insurance, why do other model shops have no restrictions shipping to North America?

Andy,
Burlington, Ont.

They are prepared to pay the premiums I expect. I'm not saying that this is certain, only that that has been my experience. The company we insure with is one third of the cost of the next cheapest for Product Liability cover. I never followed it up with other insurers I had quotes from, but it could be that they too would be cheaper with that exclusion, I don't know. Just in case anyone thinks Product Liability is irrelevant to model railways, just think what would happen if a small child managed to choke on a small removable component - unlikely admittedly, but then that's what insurance is all about.

I will shortly be looking for cover for a model railway venture, so I'll know more then.

Cheers
Richard

[Essex2Visuvesi]

Any reason why someone on here could not post on for him? take a few more days but if you really want something....

[CPR 2860]

No need for that, I found what I wanted at Holt's. I placed my order Oct. 28 & was delivered Nov. 04!

Just seems it is not fair for New Modeller's Shop to lose out on an order, just for insurance regulations.

Andy,
Burlington, Ont.

[Class 66]

Just ordered some stuff from NMS. Lets see what happens!

[Class 66]

Got it today! Really great delivery times guys!!

Wasn't expecting it until friday. I'd better get to work!

[saslord]

I am glad you guys like our service. We do put a lot of effort in to good customer service.

THE US CANADA restriction is an insurance issue. Some insures will not touch you if you have ever sent something to the US or Canada because of the culture of suing for anything.

Your current insurer is liable for any item you have sent in the past including ones that were sent before they became your insurer.

I will be looking into changing my insurer to one that will cover the US and CANADA next year.

I was told by the insurer that I also could not knowingly sell an item to someone in the UK knowing it will be shipped to the US or CANADA.

[SirMeliot]

THE US CANADA restriction is an insurance issue. Some insures will not touch you if you have ever sent something to the US or Canada because of the culture of suing for anything.

For an example of what you can be sued for in the US check this out.