Bromsgrove

[Pug]

I ordered a couple of items from Bromsgrove Models yesterday morning, pressing the “Enter” key for the final time at 0656 .

At 0926 John sent me an Email telling me that my items are packed, being despatched, and that the postage price is 22 shillings less than planned!

22 shillings is one pound and ten pence, for the benefit of the “Yoof” amongst you.

Now, assuming that John opens the shop at 9am.....

Let’s see, switch PC on, fill kettle and switch it on, roll fag [or not], feed office cat.

Read my order {“I wonder what this pillock wants now”] – make tea, blow on it, fall over cat.

Find stockroom, find shelf/bin, pick items – [mind you - I made it easy for him, by choosing two identical items] - pack ‘em and then write me an Email.

All in 26 minutes!

Oh yes! Package arrived this morning, thank you John & “Royal Mail”

Superb service !!

[poliss]

I believe that Bromsmods has a team of naked elves that work on the orders during the night.

[Pug]

Ah! That explains it all, then....

[Jimmy77]

Hello all,

Another thumbs up from me for Bromsgrove Models. Great communication, needed delivery on a particular day and as promised it was there on time.

Had a minor issue due to my over-excitement about getting the new DCC system all set up and mis-reading something in the manual, but in a matter of ten minutes and a couple of emails from john it was all sorted!! Can't get better customer service than that!!

Cheers,

Jimmy

[BromsMods]

I believe that Bromsmods has a team of naked elves that work on the orders during the night.

For "elves" read "nymphs"!

[scruffyduck]

Just made my first order with these folks. Very happy with the service. Good communications and the package arrived safe and sound with exactly what I ordered

[D605Eagle]

I believe that Bromsmods has a team of naked elves that work on the orders during the night.

For "elves" read "nymphs"!

Now if that was true, nothing would get done!

[BromsMods]

I believe that Bromsmods has a team of naked elves that work on the orders during the night.

For "elves" read "nymphs"!

Now if that was true, nothing would get done!

Something would!!!!!!

[BROADTRAIN1979]

Now Now ! lets have MORE! of that kind of talk

[spongie]

I'm so glad my sister in law lives in bromsgrove...

I can't wait to visit next time

[foggy]

Ordered Nec Powercab Thursday 15/12/2011 in late evening, got e. mail confirming this and received Saturday at 9am problem is ,
Santa got hold of it and now it has dissapeared

Can`t ask for better service and the first time i have used them says a lot for future buissness

[Essex2Visuvesi]

They also have a presence here on the forum

[joshing_man]

Another very satisfied customer here.

Ordered very late one night, received confirmation of the order early next morning and order received (well at Sorting Office as no-one in to receive it) the next day.

Impressive service in the week before Christmas! Will use again all being well.

Andrew

[Richard T phillips]

Bromsgrove models best people I have ever done business with TALK ABOUT FAST I have even spoken on the phone to them very nice people never ever been made to feel that they never had time for me will return time and again to them.
Richard T.P

[Paul Morton]

Used the live chat to confirm a few things, instant response, placed my order for the NCE Powercab, instant conformation. Powercab in hand the very next day.

Fantastic service.

Paul