Hattons

Chuffer Chuff · Postby **Chuffer Chuff** » Thu Jan 10, 2008 4:22 pm

Excellent! Let us know how it looks and if your happy with it!

Then we can move on to the electrical side of things! :wink:

dynamite25 · Postby **dynamite25** » Thu Jan 10, 2008 4:29 pm

It's always the same just after Christmas with Hattons because they are used a lot over Christmas and newyear so they have a back log of orders,and once they have got through the back log they are back to normal and get items out within 3 to 4 days on standard delivery.

I've been wiring more points motors up while I wait for my track to arrive.

redline41190 · Postby **redline41190** » Sat Jan 12, 2008 12:17 am

they must really have a large backlog, it'll be 5 days tomorrow

I was hoping to have the B1 sometime this month... guess not :cry:

dynamite25 · Postby **dynamite25** » Sat Jan 12, 2008 12:25 am

Mine was packed yesterday and was being picked up today by CityLink so I should have it tomorrow I hope if not Monday morning.

But the Guy who packed it didn't give me the tracking numbers to track it in the Email,so I am hoping it was picked up today.

chrisalddin · Postby **chrisalddin** » Sat Jan 12, 2008 12:09 pm

phone them!

i never get tracking numbers...
so if it a item i need i phone them to get tracking numbers !

dynamite25 · Postby **dynamite25** » Sat Jan 12, 2008 1:15 pm

I'm not in a hurry for my goods Chris as I still need to get things done on the lower level,but I think they will come Monday now after checking the website as they only do next day monday to friday 7am to 5:30pm.

redline41190 · Postby **redline41190** » Sun Jan 13, 2008 7:16 pm

Just emailed them to see whats going on inside hattons. Now I wait for the answer... :roll:

Chuffer Chuff · Postby **Chuffer Chuff** » Sun Jan 13, 2008 7:39 pm

Good thinking redline! As I was going to order some stuff from them at some point! :wink:

I will be VERY interested to see what they say!

redline41190 · Postby **redline41190** » Sun Jan 13, 2008 7:50 pm

I'll post it here so you all can see whats going on in their little world :lol:

Chuffer Chuff · Postby **Chuffer Chuff** » Sun Jan 13, 2008 7:55 pm

I would have thought they would have been sorted pretty much by now considering the amount of staff they have! :wink:

Undereaves · Postby **Undereaves** » Mon Jan 14, 2008 11:08 am

Does anyone know if their guaranteed next day delivery still applies during the backlog? Are they definitely dispatching them the same day?

dynamite25 · Postby **dynamite25** » Mon Jan 14, 2008 3:15 pm

I got my track this afternoon well packed and delivered by Royal Mail when they say City Link,so I will be in the loft tomorrow getting the upper level sorted out.

Chuffer Chuff · Postby **Chuffer Chuff** » Mon Jan 14, 2008 4:10 pm

I should think that if you ordered your items with Next Day Delivery you would get them the next day as you would have paid extra for the service! :wink:

Undereaves · Postby **Undereaves** » Mon Jan 14, 2008 7:13 pm

Chuffer Chuff wrote:I should think that if you ordered your items with Next Day Delivery you would get them the next day as you would have paid extra for the service!

I'm hoping so. it does say if you order before 2pm you get it the next day. It doesn't say it's next day from when they get around to dispatching it. I ordered a Dynamis and some more track this lunchtime. Not had an email to say it's been dispatched though :-/

redline41190 · Postby **redline41190** » Tue Jan 15, 2008 6:37 am

Well its been 8 days and no shipping email :cry:

and two days since i emailed them and no reply

I'm disappointed hattons is usually very good about my orders

I've also been charged for my loco so I dont get why it hasnt shipped yet...

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