PTmodeller wrote:I don't think it's strange at all. In fact, it makes good sense. Airlines do a similar trick.
For the record, I also have an oustanding order with Hattons. T'is my first order from them, and I chose them over Rails as I understood them to be better.
I ordered on the 21st, then had an email telling me they'dtaken my money the day after, and nothing since.
I don't think it's still a backlog...
Your order might just show up one day I have no idea what they are doing but I trust their system! so i'll leave them be for a while