Hattons new Website Oh Dear.....

What do you want from a model railway shop?
Byegad
Posts: 32
Joined: Fri Jun 30, 2017 1:56 pm

Re: Hattons new Website Oh Dear.....

Postby Byegad » Tue Sep 25, 2018 1:52 pm

I can see Track Shack and many other sellers will see an increase in sales too. Hattons are huge in the model railway world but appear, having taken careful aim, to have cunningly shot themselves in both feet!

Bigmet
Posts: 6212
Joined: Tue Aug 14, 2007 2:19 pm

Re: Hattons new Website Oh Dear.....

Postby Bigmet » Wed Oct 03, 2018 10:53 am

GWR_fan wrote:...When testing a site the individual who "tests" the site should not be either the web developer or an IT savvy person. A site needs to be tested by some one with little to no IT experience as these people actually see the "faults" the designer missed.

Quite so. It needs to be tested by a sample of customers, for whom it is 'just another utility'.

User avatar
alex3410
Posts: 3332
Joined: Wed Nov 14, 2012 4:39 pm
Location: Essex

Re: Hattons new Website Oh Dear.....

Postby alex3410 » Wed Oct 03, 2018 10:59 am

I think thats what they have everyone doing, for free :lol:

Its important to send them any feedback you have, if enough people have the same issue it will encourage them to change it before it fully goes live and the old one is no more

User avatar
Bufferstop
Posts: 10669
Joined: Thu Mar 11, 2010 12:06 pm
Location: Bottom end of N. Warks line

Re: Hattons new Website Oh Dear.....

Postby Bufferstop » Wed Oct 03, 2018 1:18 pm

A site needs to be tested by some one with little to no IT experience

In many cases that is the web designer.
I'm sure that's not the case here, but their previous site was designed entirely in house and there were several places where although a perfectly practical method it did not follow usual conventions, like having "my account" halfway down the left hand navigation pane.
Growing old, can't avoid it. Growing up, forget it!
My Layout, My Workbench Blog and My Opinions

User avatar
alex3410
Posts: 3332
Joined: Wed Nov 14, 2012 4:39 pm
Location: Essex

Re: Hattons new Website Oh Dear.....

Postby alex3410 » Tue Oct 16, 2018 2:54 pm

It might be linked to thier new website, but Hattons look to be more active on eBay as well: https://www.ebay.co.uk/str/ehattons

I have a few alerts set up, one of which is for P class locos and its gone nuts recently with new listings - turns out they are all from Hattons :roll:

User avatar
Bufferstop
Posts: 10669
Joined: Thu Mar 11, 2010 12:06 pm
Location: Bottom end of N. Warks line

Re: Hattons new Website Oh Dear.....

Postby Bufferstop » Tue Oct 16, 2018 4:25 pm

Flashy new website to go with their very grand exhibition stand. All very refined and minimalist, definitely trying to out do you know who, " our big H is bigger than yours :P "
Growing old, can't avoid it. Growing up, forget it!
My Layout, My Workbench Blog and My Opinions

User avatar
Chops
Posts: 116
Joined: Mon Oct 08, 2018 8:25 am

Re: Hattons new Website Oh Dear.....

Postby Chops » Tue Oct 16, 2018 9:50 pm

Well these days I do most of my British purchases at Mountain Goat's. It's pretty simple as he usually has just one item in stock at any given time. His motto is, "If I don't have it, you don't need it." High marks for courtesy and speed, although shipping is usually done by a tramp freighter and it makes stops all over the globe before getting to El Paso. Gives me something to look forward to!!
I don't care what they say. I believe in Nessie.

User avatar
Mountain
Posts: 2937
Joined: Mon Oct 24, 2016 3:43 pm
Location: Somewhere in Wales, UK.

Re: Hattons new Website Oh Dear.....

Postby Mountain » Tue Oct 16, 2018 10:44 pm

Haha Chops. My problem is that when I was modelling in 00 gauge I bought too much. :lol: I had a mad few years when I used to work on the railway. I had a garden railway in mind. Never did get to run trains in the garden. One day maybe.
Actually, looking back I did run a train on about 10 ft of track outdoors and did a few other tests, and one of those tests had me run a Hornby 0-4-0 converted with a larger cab and chimney into 7mm narrow gauge. Then I converted it back to 00. Many years later it went through another conversion back into 7mm narrow gauge and became this:-
Attachments
IMG_20180609_190046.jpg
Enjoying 7mm narrow gauge.

User avatar
Chops
Posts: 116
Joined: Mon Oct 08, 2018 8:25 am

Re: Hattons new Website Oh Dear.....

Postby Chops » Thu Oct 18, 2018 11:01 pm

That is a delightful piece. I wonder what the draft would be like on the prototype?
I don't care what they say. I believe in Nessie.

User avatar
Mountain
Posts: 2937
Joined: Mon Oct 24, 2016 3:43 pm
Location: Somewhere in Wales, UK.

Re: Hattons new Website Oh Dear.....

Postby Mountain » Thu Oct 18, 2018 11:33 pm

Not sure. Her chimney was made from an ink cartridge from a fountain pen. :)
Enjoying 7mm narrow gauge.

GWR_fan
Posts: 4823
Joined: Sun Apr 29, 2012 11:57 pm
Location: Antipodes

Re: Hattons new Website Oh Dear.....

Postby GWR_fan » Fri Oct 19, 2018 11:41 pm

alex3410 wrote:It might be linked to thier new website, but Hattons look to be more active on eBay as well: https://www.ebay.co.uk/str/ehattons

I have a few alerts set up, one of which is for P class locos and its gone nuts recently with new listings - turns out they are all from Hattons :roll:


Looking at their seller feedback it is quite some time since model railway items were sold (listed) on their eBay site.


Return to “Model Railway Shop”

Who is online

Users browsing this forum: No registered users and 1 guest